As a GM for 2+ decades, employees calling out sick was just a way of life. But many new managers wonder can you fire an employee for being sick.
Here’s what I learned after many years:
In an at-will state, an employer can fire an employee at any time for any reason. But most employers have an attendance policy & would not fire an employee for being sick. Rather they would document unexcused absences over a period of time, and eventually fire them for excessive absenteeism, after a series of warnings.
But there’s a lot more to know about employees calling out sick and how you can legally discipline them for that.
So here, we’re getting into absenteeism and what constitutes excessive absenteeism. But we’ll also examine whether an employee can get fired for that and if so if there should be some sort of due process leading up to that.
As a leader for Whole Foods Market for over 2 decades, I learned a lot, saw a lot, made a number of mistakes, and learned from them too. I also, unfortunately, had to fire a lot of employees, many for excessive absenteeism.
So this is familiar territory. Let’s dive in!
What is excessive absenteeism?
First, we need to understand what exactly is “excessive”.
This isn’t middle or high school and a doctor’s note doesn’t necessarily excuse an absence. It’s also important to understand that while an employer may be subject to state or federal laws, in many cases, it’s up to the employer to decide.
This is especially true in an “at-will” state.
An at-will state is a state in the US that basically allows employers to fire anyone for any reason at any time.
I go into a lot more details about what an at-will state is, including a state-by-state guide, in a recent article geared towards how to fire an employee with a bad attitude.
Just click the link to read it on my site.
Now, having said that, I firmly believe that employers have a moral obligation to be firm, fair, and consistent. And an obligation to make expectations and consequences crystal clear.
If you fire an employee and they are genuinely surprised, you failed as a leader.
First, you need to have a company policy guidebook in place which spells out all your company policies, including your attendance policy.
This should include what the correct procedure is for calling out sick as well as how many sick calls in a set period of time constitute excessive absenteeism.
Excessive absenteeism can be costly for any business in terms of both replacement costs and lost productivity.
— DBOS Offshore Staffing (@dbosAU) July 17, 2019
When I was a leader for Whole Foods, we defined excessive absenteeism as the following:
- 10 days absent (leaving early or arriving late beyond 30 minutes counts), consecutive or not, in any 12-month period
- 3 or more absences in any 30-day period
- 5 or more absences in any 6-month period
The national average for sick days is currently 9 per employee per year, so just under what Whole Foods would have found unacceptable.
But whatever policy you set for your company, have it apply to everyone (including yourself) and enforce it evenly and consistently. Double standards and hypocrites rarely make for successful businesses long-term.
How do you handle an employee with excessive absences?
Next, have a monitoring system in place for everyone from the top down.
Ideally, don’t put this place in response to an employee problem; just have this tracking system in place as soon as possible; ideally from the beginning.
You can use a calendar, an Excel spreadsheet, or some sort of online program or app. Then have a tab for each employee and every time they are not at work when they normally would be, note which of the following categories that absence falls into:
- Multi-day Vacation (approved in advance)
- Approved Other Absence (they requested the day off for an appointment, ideally getting their shift covered)
- FMLA Leave (Family Medical Leave Act Federally mandated leave)
- Unexcused Absence – Any unplanned absence where they call out
Every time someone is absent, you record that absence. Then perhaps monthly, you review the logs of everyone and see if anyone has exceeded the attendance policy for your company for unexcused absences.
If they have, I’m a firm believer in following a 3-step process for virtually all offenses except violence, harassment, and theft. Here are those 3 steps:
- Verbal warning – Start with a conversation, done in private where you alert the employee to the issue, remind them of the company policy, and remind them of the consequences. Document this after the fact for their file
- Written warning – Once they cross another excessive absence threshold, issue a written warning for excessive absenteeism. Get it signed and witnessed
- Final Warning – Again, once they cross another threshold of excessive absenteeism, issue a final written warning, also signed and witnessed. This should make it clear that the next instance will lead to termination
Can I terminate an employee for excessive absenteeism?
Yes, is the short answer.
But as much as possible, as the employer, you have to balance being human and being compassionate, with what’s best for the company and, more importantly, what’s best for the other employees.
After all, if you have 1 employee who calls out all the time, and the rest are rock solid, it’s putting a huge burden on those other great employees. So you have an obligation to deal with the absent employee, even if their reasons for constantly calling out seem “reasonable”.
Now, if they are a single mom I don’t want you to be heartless.
But if you constantly make exceptions for them, then figuring out how to determine (legally and morally) when to make exceptions for the rest of your team will become a full-time job. Making constant judgment calls will wear you out, demoralize your team, and ultimately kill your productivity.
So stick with being firm, fair, consistent while also being compassionate.
Ultimately, if you have a fair attendance policy and it’s made clear to everyone when you hire them, then if they aren’t meeting that policy and you’re communicating clearly when there are infractions, it’s 100% on them if you later have to fire them.
Just make sure that everyone on the team (yourself included) is held to the same standard.
Employer’s obligations after someone returns from medical leave- Documentation an employer can ask for-#ADA– Family Medical Leave Act #FMLA #Employmenthttps://t.co/cPRjrekkxA pic.twitter.com/xKtRI4xWot
— Parent Center Hub (@parentcenterhub) September 17, 2019
Can you get fired for being sick with a doctor’s note?
Yes, is the short answer, at least in the US where my expertise is.
In an at-will state, you can be fired at any time for any reason, although reputable employers will go through some sort of due process with performance issues.
Even if you’re not in an at-will state, if your absences are excessive (beyond the scope of what’s allowed in the employer’s attendance policy) you can still be fired. Whether or not you have a doctor’s note won’t factor into whether or not you have been excessively absent.
Now if you have an ongoing medical issue, you may be able to request an FMLA leave (Family Medical Leave Act). However, in order to be eligible and request an FMLA leave, the employer has to be what’s called a “covered employer”, which basically means they have 50 or more employees.
Then, you as the employee have to meet certain criteria such as:
- You must have worked at least 1250 hours in the 12 months prior to requesting leave
- Work at a location with 50+ employees, or within 75 miles of another location with 50+ employees
- You have to have worked for the employer for at least 12 months
So if you just started or work for a small company with a handful of employees, the employer is NOT obligated to grant you an FMLA leave. That doesn’t mean they won’t grant you leave, and doesn’t mean they may not have options spelled out in their attendance policy.
But they aren’t Federally mandated to offer you a leave.
Can I sue my employer if I’m fired for being sick?
In the US at least, unfortunately, anyone can sue anyone for pretty much any reason.
That doesn’t mean you’ll win or that your case has merit. But people file lawsuits every day. Ultimately, you’re not likely to be fired just for being sick. If you work for a reputable employer they may fire you for excessive absenteeism.
But ultimately you’re being fired for being unreliable and being a burden to your fellow employees; not because you’re sick.
And if the employer has done a proper job of creating an attendance policy, is consistent with all employees in enforcing that, and there is a clear written paper trail documenting your infractions, you will most likely lose the case.
This is even truer if you live in an at-will state.
In short, filing a lawsuit will cost you time and money and you’d be far better off putting that time, energy and money into finding a new job and owning your role in losing the previous one and learning the lessons from that experience.
How many sick days are reasonable?
“Reasonable” will be very different depending on the type of work. But also how many employees there are and how easy it is to get someone to cover your shift.
At Whole Foods, all the stores I worked in and ran had hundreds of employees. That made it easier to cover people who called out sick. A store with 4 employees would have a much harder time dealing with that.
That being said, the US Department of Labor has stated the following are averages for employees in the US:
- 7 sick days per year with 1 to 5 years of service
- 8 sick days per year with 5 to 10 years of service
- 9 sick days per year with 20 years of service
So, as you can see, somewhere between 7 and 9 sick days a year probably going to be considered reasonable by most employers.
Did I cover everything you wanted to know about whether you can fire an employee for being sick?
In this article, we took a look at the world of employee absences.
All employers know what it’s like to deal with call outs. And all employees know what it’s like to have to take on additional work and responsibility when we’re shorthanded.
So today we explored the definition of excessive absenteeism and the right way for an employer to handle that. But we also explored how doctor’s notes might factor in and what’s reasonable on both sides.
Ultimately, we answered the question can you fire an employee for being sick?